New College loans Company (SLC) said one, predicated on HM Funds and you will Customs’s facts, I do not exists

New College loans Company (SLC) said one, predicated on HM Funds and you will Customs’s facts, I do not exists

I’ve been repaying my personal student loan while the 2010 into the monthly instalments greater than ?2 hundred thru PAYE, yet the balance is growing and you may attention fees is actually ballooning

The challenge seems to have began while i altered operate for the 2012. Three years after, I discovered you to nothing out of my personal payments is applied to my membership.

HMRC insisted it absolutely was a problem getting SLC. We delivered five years’ worth of payslips in order to SLC double (it forgotten the original package) and, just after one year, ?a dozen,366 is subtracted away from my debt. You to did not range from the cumulative interest charges. SLC insisted I happened to be liable for this type of even though they have been used on an enthusiastic erroneously excessive harmony.

That was in 2019. Since then, I’ve been unable to log in to view my account. SLC has variously told me there’s a block on it, that it’s being investigated by HMRC, or, more recently, that it isn’t authorised to discuss the account over the phone. It also insists it is not authorised to send paper statements, so can’t establish what I owe.
EK, London area

SLC enacted me personally onto HMRC, and that promised surprise investigation. It would appear that once you altered jobs their national insurance policies matter was merged having good stranger’s, very repayments was indeed resting from inside the limbo to possess 9 ages with focus racking up for the equilibrium that, however for the newest mistake, must have been paid off. What is actually it is surprising is the fact SLC and HMRC made an effort to offload you on to each other toward half dozen age which you have made an effort to manage the difficulty, and you will action was just drawn once i got involved.

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